• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
2KW17UA#AB
Microsoft Windows 10 (64-bit)

So I got this laptop from a pawn shop, and it was quite weak. So I ordered new parts for it, but the case just won't come off. I've taken out every screw I can see, and it still won't budge. Is there something I'm missing?

2 REPLIES 2
HP Recommended

Hi:

 

Did you review the service manual?

 

If not, here it is...

 

http://h10032.www1.hp.com/ctg/Manual/c05963248

HP Recommended

@Barbelgrabbins 

 


@Barbelgrabbins wrote:

So I got this laptop from a pawn shop, and it was quite weak. So I ordered new parts for it, but the case just won't come off. I've taken out every screw I can see, and it still won't budge. Is there something I'm missing?


Maybe.  ?

 

Maintenance and Service Guide

Chapter 4 - Removal and replacement procedures preliminary requirements - starting on Page 27

Chapter 5 - Removal and replacement procedures for Customer Self-Repair parts - starting on Page 31

HP Collection of “how-to” videos

HP Video Gallery

  • Use Categories and the search window to narrow the search. 

For example, Category Computing and Mobile Devices > Parts Replacement Upgrades

 

Reference and Resources – Places to find (more) help and learn about your Device

Clarification of terms and "what the device can do" (Specifications)

Device Homepage

NOTE:  Content depends on device type and Operating System

HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides, Product Information, more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Notebook - 17-bs023ds

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

Click Thumbs Up on a post to say Thank You!

Answered? Select the relevant post "Accept as Solution" to help others find it.

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.