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Barbelgrabbins
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Can't remove the case

2KW17UA#AB
Microsoft Windows 10 (64-bit)

So I got this laptop from a pawn shop, and it was quite weak. So I ordered new parts for it, but the case just won't come off. I've taken out every screw I can see, and it still won't budge. Is there something I'm missing?

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HP Recommended

Can't remove the case

Hi:

 

Did you review the service manual?

 

If not, here it is...

 

http://h10032.www1.hp.com/ctg/Manual/c05963248

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Can't remove the case

@Barbelgrabbins 

 


@Barbelgrabbins wrote:

So I got this laptop from a pawn shop, and it was quite weak. So I ordered new parts for it, but the case just won't come off. I've taken out every screw I can see, and it still won't budge. Is there something I'm missing?


Maybe.  ?

 

Maintenance and Service Guide

Chapter 4 - Removal and replacement procedures preliminary requirements - starting on Page 27

Chapter 5 - Removal and replacement procedures for Customer Self-Repair parts - starting on Page 31

HP Collection of “how-to” videos

HP Video Gallery

  • Use Categories and the search window to narrow the search. 

For example, Category Computing and Mobile Devices > Parts Replacement Upgrades

 

Reference and Resources – Places to find (more) help and learn about your Device

Clarification of terms and "what the device can do" (Specifications)

Device Homepage

NOTE:  Content depends on device type and Operating System

HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides, Product Information, more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Notebook - 17-bs023ds

 

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We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

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Kind Regards,
Dragon-Fur
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