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- Can't see my name in the users folder

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01-15-2019 07:30 AM
I got my laptop back from the service centre after replacing the motherboard. Now the users folder in the C drive doesn't show my name. Instead, it shows HP. In the HP folder, a lot of the folders which should be there are missing (Eg: AppData folder). Those folders are not entirely gone. I can see them in the location paths of some of the shortcuts. How to rename the folder and how do I make the missing folders visible?
Solved! Go to Solution.
Accepted Solutions
01-16-2019 04:21 PM
Thanks for keeping us posted
Please follow these instructions to View hidden files and folders in Windows 10
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Open File Explorer from the taskbar.
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Select View > Options > Change folder and search options.
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Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives and OK.
To Rename the C Drive try these steps
- In the search box type: user accounts and hit Enter or select the User Accounts option from the results at the tops of the list.
- That opens up the User Accounts section in the classic Control Panel and from there select Manage another account.
- Next, choose the user account you want to rename.
- In the next section, you have various options you can use to manage the account. In this case, you want to select the first choice — Change the account name.
- Now put in the new name you want to give the account and then click the Change Name button.
Hope this helps
Keep me posted how it goes
Thank you and have a wonderful day 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
01-16-2019 04:21 PM
Thanks for keeping us posted
Please follow these instructions to View hidden files and folders in Windows 10
-
Open File Explorer from the taskbar.
-
Select View > Options > Change folder and search options.
-
Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives and OK.
To Rename the C Drive try these steps
- In the search box type: user accounts and hit Enter or select the User Accounts option from the results at the tops of the list.
- That opens up the User Accounts section in the classic Control Panel and from there select Manage another account.
- Next, choose the user account you want to rename.
- In the next section, you have various options you can use to manage the account. In this case, you want to select the first choice — Change the account name.
- Now put in the new name you want to give the account and then click the Change Name button.
Hope this helps
Keep me posted how it goes
Thank you and have a wonderful day 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
01-17-2019 01:43 PM
Thanks for the response.
It looks like you were interacting with @KrazyToad, but he is out for the day & I'll be glad to help you out,
I'm the Barachiel & I'm at your service.
The folder named "HP" will have the files of the software's provided by HP.
Hope this helps. 🙂
Barachiel
I am an HP Employee
01-18-2019 10:45 AM
Thanks for the reply.
Renaming the folder would lead to malfunction of the software's, which is highly not recommended.
Regards,
Barachiel
I am an HP Employee