• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion 17-e055nr Notebook PC

Trying to sign in to my notebook. It used to only ask for my password I created for my profile when I bought the computer but now it wants my outlook e-mail and the password for that. The outlook e-mail is already there but I do not know the password. The recovery e-mail for the outlook password is an old e-mail address that no longer exists. Is there any way to bypass this new way of logging in so I can get in to my computer or any way I can change it back to the old way since there does not seem to be a way for me to recover this outlook password?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.