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‎06-01-2016 01:56 AM

HP Recommended
Product: HP Notebook - 15-af151sa
Operating System: Microsoft Windows 10 (32-bit)

I have just purchased this notebook and find the TouchPad is interfering with my typing.  As I prefer to use my mouse I would like to turn off the Touchpad altogether but I can't find out how to do that for this model of notebook so please advise.

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-01-2016 02:58 AM

HP Recommended

Hi,

 

You could try the following option.

 

Open windows Control Panel and in the top right, next to View by: select 'Large Icons'.  From the new layout, select the Mouse entry and then select 'ClickPad Settings' tab.

 

Enter a checkmark against 'Disable internal pointing device when external USB pointing device is attached' - see the image below - then click Apply and Ok to save the change.

 

Disable Pointing Device When Mouse Connected.PNG

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

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4 REPLIES 4

‎06-01-2016 02:58 AM

HP Recommended

Hi,

 

You could try the following option.

 

Open windows Control Panel and in the top right, next to View by: select 'Large Icons'.  From the new layout, select the Mouse entry and then select 'ClickPad Settings' tab.

 

Enter a checkmark against 'Disable internal pointing device when external USB pointing device is attached' - see the image below - then click Apply and Ok to save the change.

 

Disable Pointing Device When Mouse Connected.PNG

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎06-01-2016 03:38 AM

HP Recommended

Thanks.  I have tried this but clicking the Mouse option resulted in a message from Synaptics Pointing Device saying "Control Panel Extension incompatible with driver version".    Do you have any further suggestions please ?

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‎06-01-2016 03:44 AM

HP Recommended

I have just closed the message referred to in my last post and was taken to a window that enabled me to turn off the TouchPad, so I am now fine thanks.

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‎06-01-2016 03:52 AM

HP Recommended

Hi,

 

You're welcome and that's good to hear :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No
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