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04-08-2022 10:05 PM
I'm trying to update the HP PC Hardware Diagnostics software, but when I try to run the installer, I get an error saying "Failed to extract cab". Does anyone know why this might be happening or how to fix it? I downloaded the installer directly from the HP website.
04-13-2022 01:59 PM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:
- Could you please share the picture of the error message?
- Have you tried reinstalling the HP diagnostic software?
Keep me posted for further assistance.
I am an HP Employee
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