• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

IMG_20230317_172128.jpg

Hello, I am using Hp laptop core i3 11th gen with 500gb ssd. I have tried many times to install windows 10 but cannot proceed reason being, I cannot see my hard drive or ssd. An error at the bottom states "we couldn't find any drives. To get a storage driver, click load driver" someone please help me on this issue

1 REPLY 1
HP Recommended

Hi:

 

Please see this discussion for the solution to your dilemma:

 

Solved: Win 10 install not recognizing the NVME - HP Support Community - 8510047

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.