Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎07-25-2023 06:42 PM

HP Recommended
Operating System: Microsoft Windows 7 (64-bit)

Hi, so I just fresh install an hp laptop, unfortunately I don't know the device name, its confusing when I look it up.

 

Every other driver has been succesfully installed, but this one that suppossedly an amd usb 3.0 host controller. I have look for one on various web, but still could not get the correct one for this device. The one that was found with very similar ids was "failed to extract cab" on every installation.

 

Can anyone help me find this particular driver?

The hardware id is:

PCI\VEN_1022&DEV_7814&SUBSYS_21F9103C&REV_01
PCI\VEN_1022&DEV_7814&SUBSYS_21F9103C
PCI\VEN_1022&DEV_7814&CC_0C0330
PCI\VEN_1022&DEV_7814&CC_0C03

 

Thank you

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-25-2023 09:22 PM - edited ‎07-25-2023 10:25 PM

HP Recommended

Screenshot_20230726_101941_Gallery.jpg

this one says that my system does not meet the requirements. How do I fix it? does this mean it is not the correct driver?

 

Edit:

Finally found the driver!!

The one I need was sp81060

 

Thank you so much for your help!!

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎07-25-2023 07:25 PM

HP Recommended

@Fahmiii 

 

Please download and install

 

           https://ftp.hp.com/pub/softpaq/sp54501-55000/sp54508.exe

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
Was this reply helpful? Yes No

‎07-25-2023 09:22 PM - edited ‎07-25-2023 10:25 PM

HP Recommended

Screenshot_20230726_101941_Gallery.jpg

this one says that my system does not meet the requirements. How do I fix it? does this mean it is not the correct driver?

 

Edit:

Finally found the driver!!

The one I need was sp81060

 

Thank you so much for your help!!

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.