Cannot get into computer

[Odom80]

I’m locked out of my computer. We lost the passwords. How can we get into it without losing everything or using a startup usb?

[Dragon-Fur]

@Odom80 

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@Odom80 wrote:

I’m locked out of my computer. We lost the passwords. How can we get into it without losing everything or using a startup usb?

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I am sorry this happened.

We cannot help directly.  We are prohibited from offering any information that breaches the computer's  security.

If you are using a Microsoft account to log into your computer, Microsoft might be able to assist.

Microsoft Account – Password Reset

When you can't sign in to your Microsoft account

Password Help on the Community

According to the Community's Rules of Participation

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

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