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RohRohji
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Cannot install Synaptic Touchpad Drivers, "error: Synaptics Device not Found"

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I recently uninstalled the Synaptic Touchpad driver by deleting it from Control Panel > Programs > Programs and Features.

I did this so I could play video games using WASD and use my Touchpad like I would a computer mouse. I decided that I use the extra features of the touchpad more than I game for this to be beneficial, so I want the drivers back.

 

I tried to reinstall the driver by downloading it straight from the synaptic website but it won't install, it gives me the error "synaptic device not found"

 

I do not have a synaptic device under "Mice and other pointing devices" in Device Manager. It only shows "ps/2 compatible mouse."

 

Restoring my system to a previous recovery is not an option. Have I irreversibly ruined my touchpad because I forgot to backup my laptop before deleting the driver?

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Echo_Lake
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@RohRohji

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

While you respond to that, let's try these steps:

System Restore returns your computer to the files and settings from the restore point. Your personal files and documents are not affected.

You can also undo a System Restore if the restore does not resolve the issue or if the issue becomes worse.

Click here: https://support.hp.com/in-en/document/c03327545

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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Echo_Lake
HP Support Agent
HP Support Agent
23,473 23,431 1,064 1,097
Message 2 of 2
Flag Post
HP Recommended

@RohRohji

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

While you respond to that, let's try these steps:

System Restore returns your computer to the files and settings from the restore point. Your personal files and documents are not affected.

You can also undo a System Restore if the restore does not resolve the issue or if the issue becomes worse.

Click here: https://support.hp.com/in-en/document/c03327545

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

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