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HP Recommended
HP PAVILION G7 2010 NR
Microsoft Windows 10 (64-bit)

I am wanting to update my HP Pavilion G& from Windows 10 to Windows 11 but is telling me that the UEFI is not installed and the TPM Device might not be available.  I called Office Depot and was told that I need a TPM chip for the motherboard.  is there a fix for this issue.  It also tells me that the Laptop is not compatible for Windows 11 but everything has been updated.

3 REPLIES 3
HP Recommended

@KIMMIE16 

Did you tell the Office Depot this was a laptop? Important -- because you can not add a TPM module to a laptop due to insufficient room.  This would need to be a desktop and even then, it might not work.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

yes I did tell them it was a laptop.  my question is, is there a fix to this problem for getting Windows 10 to transfer to Windows 11, without buying a new laptop. 

HP Recommended

@KIMMIE16 

Without having TPM enabled, no.

 

There are "hacks" to bypass TPM but those are only short-terms as MS has already disabled PCs using such hacks and it is only a matter or time until they disable the rest.  Then, you would have a nonworking PC and no easy way to recover it.

 

So if folks come by telling you how to bypass the hardware checks and force Win11 update, you would do best to ignore them.



I am a volunteer and I do not work for, nor represent, HP
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