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HP Recommended

I cant install citrix workspace post upgrade of windows 11

22:42:48: Information - CApp::InitializeLog(1906) - * Command Line: "C:\Users\karth\Downloads\CitrixWorkspaceApp.exe"
22:42:48: Information - CApp::InitInstance(1127) - User is Admin User : 1
22:42:48: Information - CApp::InitInstance(1129) - Send exit code to updater: 0.
22:42:48: Information - CApp::InitInstance(1144) - Adding the registry
22:42:48: Information - CApp::MoveClientIdTxtFile(4374) - File Found Inside ProgramData
22:42:48: Information - CRebrandingHelper::Initialize(22) - Branded Name is : Citrix Workspace
22:42:48: Information - CRebrandingHelper::Initialize(27) - Product Rebranded Name is : Citrix Workspace
22:42:48: Information - CApp::InitializeResourceModule(2087) - Processing Resource Module Path: C:\Users\karth\AppData\Local\Temp\Ctx-43D8C8FB-5765-48DA-B8D3-B2EEE49EE00C\Extract\en\en-IN
22:42:48: Information - CApp::InitializeResourceModule(2098) - Resource Module Path 1: C:\Users\karth\AppData\Local\Temp\Ctx-43D8C8FB-5765-48DA-B8D3-B2EEE49EE00C\Extract\en\en-IN\TrolleyExpressUI_en.dll
22:42:48: Information - CApp::InitializeResourceModule(2099) - Resource Module Path 2: C:\Users\karth\AppData\Local\Temp\Ctx-43D8C8FB-5765-48DA-B8D3-B2EEE49EE00C\Extract\en\en-IN\TrolleyExpressUI_en-IN.dll
22:42:48: Information - CApp::InitializeResourceModule(2087) - Processing Resource Module Path: C:\Users\karth\AppData\Local\Temp\Ctx-43D8C8FB-5765-48DA-B8D3-B2EEE49EE00C\Extract\en
22:42:48: Information - CApp::InitializeResourceModule(2098) - Resource Module Path 1: C:\Users\karth\AppData\Local\Temp\Ctx-43D8C8FB-5765-48DA-B8D3-B2EEE49EE00C\Extract\en\TrolleyExpressUI_en.dll
22:42:48: Information - CApp::InitializeResourceModule(2099) - Resource Module Path 2: C:\Users\karth\AppData\Local\Temp\Ctx-43D8C8FB-5765-48DA-B8D3-B2EEE49EE00C\Extract\en\TrolleyExpressUI_en-IN.dll
22:42:48: Information - CApp::InitializeResourceModule(2087) - Processing Resource Module Path: C:\Users\karth\AppData\Local\Temp\Ctx-43D8C8FB-5765-48DA-B8D3-B2EEE49EE00C\Extract\en\en-US
22:42:48: Information - CApp::InitializeResourceModule(2098) - Resource Module Path 1: C:\Users\karth\AppData\Local\Temp\Ctx-43D8C8FB-5765-48DA-B8D3-B2EEE49EE00C\Extract\en\en-US\TrolleyExpressUI_en.dll
22:42:48: Information - CApp::InitializeResourceModule(2099) - Resource Module Path 2: C:\Users\karth\AppData\Local\Temp\Ctx-43D8C8FB-5765-48DA-B8D3-B2EEE49EE00C\Extract\en\en-US\TrolleyExpressUI_en-IN.dll
22:42:48: Information - CApp::InitializeResourceModule(2087) - Processing Resource Module Path: C:\Users\karth\AppData\Local\Temp\Ctx-43D8C8FB-5765-48DA-B8D3-B2EEE49EE00C\Extract\en
22:42:48: Information - CApp::InitializeResourceModule(2098) - Resource Module Path 1: C:\Users\karth\AppData\Local\Temp\Ctx-43D8C8FB-5765-48DA-B8D3-B2EEE49EE00C\Extract\en\TrolleyExpressUI_en.dll
22:42:48: Information - CApp::InitializeResourceModule(2099) - Resource Module Path 2: C:\Users\karth\AppData\Local\Temp\Ctx-43D8C8FB-5765-48DA-B8D3-B2EEE49EE00C\Extract\en\TrolleyExpressUI_en-IN.dll
22:42:48: Information - CApp::InitializeResourceModule(2087) - Processing Resource Module Path: C:\Users\karth\AppData\Local\Temp\Ctx-43D8C8FB-5765-48DA-B8D3-B2EEE49EE00C\Extract
22:42:48: Information - CApp::InitializeResourceModule(2098) - Resource Module Path 1: C:\Users\karth\AppData\Local\Temp\Ctx-43D8C8FB-5765-48DA-B8D3-B2EEE49EE00C\Extract\TrolleyExpressUI_en.dll
22:42:48: Information - CApp::InitializeResourceModule(2099) - Resource Module Path 2: C:\Users\karth\AppData\Local\Temp\Ctx-43D8C8FB-5765-48DA-B8D3-B2EEE49EE00C\Extract\TrolleyExpressUI_en-IN.dll
22:42:48: Information - CApp::InitializeResourceModule(2111) - Loaded Resource Module: C:\Users\karth\AppData\Local\Temp\Ctx-43D8C8FB-5765-48DA-B8D3-B2EEE49EE00C\Extract\TrolleyExpressUI_en.dll
22:42:48: Information - CApp::CheckIfInstallerCanProceed(702) - SecureBoot is Unsupported in the system

1 REPLY 1
HP Recommended

@Karthik3007 

If your model laptop, which came with Windows 10 preloaded, also had Citrix preloaded, then the reason for it not working anymore is likely due to the Citrix version being ONLY for Windows 10.  Forcing the upgrade basically broke the app.

 

We do not provide updated third-party app versions for Windows 11.  So, you will have to contract Citrix on your own to obtain any updates needed.



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