Caps Lock On Screen Display not working on Windows 11 22H2

[dutaaamahar]

Why on my laptop does Caps Lock On Screen Display not work (doesn't appear on the screen), I use Windows 11 22H2.

[Raj_05]

Hi @dutaaamahar,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Issues with the Caps Lock On Screen Display not working on a Windows 11 22H2 HP laptop can occur due to various reasons. Here are some troubleshooting steps you can try to resolve the problem.

• Restart your laptop: Sometimes, a simple restart can resolve temporary glitches.
• Check for updates: Ensure that your Windows 11 22H2 is up to date. Go to Settings > Update & Security > Windows Update, and click on "Check for updates."
• Update drivers: Outdated or incompatible keyboard drivers can cause issues with the Caps Lock On Screen Display. Go to Device Manager, expand the "Keyboards" section, right-click on your keyboard device, and select "Update driver."
• Reinstall keyboard drivers: If updating the drivers doesn't work, try uninstalling and reinstalling them. Right-click on your keyboard device in Device Manager and select "Uninstall device." Restart your laptop, and Windows will automatically reinstall the drivers.
• HP Hotkey Support: Some HP laptops require the HP Hotkey Support software to enable on-screen display for functions like Caps Lock. Ensure that this software is installed and up to date. You can download it from the HP website if needed.
• Check settings: Go to Settings > Accessibility > Keyboard, and ensure that the "Show the Caps Lock status on the screen" option is turned on.
• Third-party software conflict: If you have any third-party keyboard management software installed, it might be conflicting with the on-screen display. Try temporarily disabling or uninstalling such software to see if it resolves the issue.
• System File Checker: Run the System File Checker tool to scan for and repair corrupted system files. Open Command Prompt as an administrator and type the command "sfc /scannow" (without quotes), then press Enter.
• Check for BIOS updates: Sometimes, BIOS updates can resolve compatibility issues. Check the HP website for any available BIOS updates for your laptop model and install them if necessary.
• Reset Windows: If none of the above steps work, you may consider resetting Windows. Go to Settings > System > Recovery, and under "Reset this PC," click on "Get started" to initiate the reset process. Make sure to choose the option to keep your files if you don't want to lose data.

If the issue persists after trying these steps, it's possible that there might be a hardware issue with your laptop's keyboard.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support