cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
Highlighted
AbdullahArain
New member
2 0 0 0
Message 1 of 2
282
Flag Post

Capslock and numlock key is blinking 3times and screen is blank

‎04-16-2020 03:58 AM

HP Recommended
Product: Zbook 15ug2
Operating System: Microsoft Windows 10 (64-bit)

I trun on my hp ZBook 15ug2 (Laptop ) the caps lock and numlock is blinking wifi and volume icon is lighting and screen is blank. After capslock and numlock key keys blinking 3 times  my fan trun on and then nothing happen 

Plz suggest any solution for this thank you. 

1 REPLY 1
Highlighted
Lil_Boy_Blue
Level 12
7,692 7,654 331 694
Message 2 of 2
Flag Post

‎04-16-2020 06:12 AM

HP Recommended

Hi
Depending on the age of the PC and the BIOS vendor...
https://support.hp.com/us-en/document/bph07107

 

HP ZBook 15u G2 Mobile Workstation  

 

CPU is my guess.

Blinks RED 3 times, once per second, then 2 second pause, 3 beeps CPU not installed:

1. Install CPU.

2. Reseat CPU.

 

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation