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- Catalyst control center corrupts my windows/can't install

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05-23-2017 08:47 AM
Hello,
So my laptop was working fine till I upgraded to windows 10 and lost all drivers and formated my disk and everything. I couldn't install my graphics driver so I downgraded to windows 7 ultimate again and downloaded drivers but here the problem started to occur. First when I installed my graphics card my windows started to reboot immediatly on startup and can't reach the disktop in normal mode. Then when i fixed it with windows update in safe mood. Whenever I launch a game a blue screen of death used to pop up and windows reboots. So now I have finally fixed that thing but here is my real problem now.
First whenever I install Catalyst control center it corrupts my windows and it starts to boot continously like I have stated before. Also when I install my AMD graphics card which should be 7650m same problem occurs. Now I have installed AMD radeon HD 7500/7600m series and it's working properly now but I can't switch between both graphics cards as I stated. Also I have checked if everything is compatable and everything seems to be fine for the version of CCC that I have tried to install.
Here is a pic of my Display adapter
So my laptop specs are Processor: Intel core i5 2450M CPU 2.50 GHz
Display Adapter: Intel HD 3000
AMD ATI Radeon 7650m 1 GB
Software: Windows 7 Ultimate x64 bit
Hard Disk: 750 GB
RAM: 6 GB
I hope you understand my problem and thanks in advance.
Solved! Go to Solution.
Accepted Solutions
05-24-2017 10:52 AM
Hi! @Sheko98, Thanks for stopping by HP forums!
I understand when you try to install catalyst control center on your PC you have issues booting into your PC.
Don't worry I'd like to help you out.
Did you make any software or hardware changes on your PC?
Uninstall the audio driver from device manager, also uninstall the catalyst control center from control panel program and feature.
And install the latest AMD graphics driver directly from AMD website.
Install AMD auto driver detect tool using this link.
Let me know if this helps!
Have a pleasant day ahead! 🙂
A4Apollo
I am an HP Employee
05-24-2017 10:52 AM
Hi! @Sheko98, Thanks for stopping by HP forums!
I understand when you try to install catalyst control center on your PC you have issues booting into your PC.
Don't worry I'd like to help you out.
Did you make any software or hardware changes on your PC?
Uninstall the audio driver from device manager, also uninstall the catalyst control center from control panel program and feature.
And install the latest AMD graphics driver directly from AMD website.
Install AMD auto driver detect tool using this link.
Let me know if this helps!
Have a pleasant day ahead! 🙂
A4Apollo
I am an HP Employee