Cellular missing from Network options post reset

[Steve_NZinOZ]

I had a screen flickering event which on advice from HP, I reset the laptop.  Post reinstall, & application of all the drivers etc again, I cannot see Cellular as an option to access HP 4G LTE-A Pro Cat16 WWAN... I used to be able to search/ enable eSIM.

I have gone into device mgr, deleted & scanned, reinstalled drivers, numerous restarts.  What am I missing?

[banhien]

@Steve_NZinOZ 

Please perform a CLEAN install of its WWAN driver

1.  Down load  https://ftp.hp.com/pub/softpaq/sp157001-157500/sp157124.exe and save on your machine,

2. Unsinstall WWAN driver then reboot

3. Install the above driver (in 1) then reboot,

Hope this helps

Regards.

[Steve_NZinOZ]

Thanks @Banhien, no change after following your steps.

More info: when I was reinstalling the drivers post reset, when the WWAN driver was installing I got a message to keep power on/ no restart or the like... 2 secs later blue screen.