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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-23-2020 01:28 PM

HP Recommended
Product: HP OMEN 15
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I just got my new Omen 15 laptop last year. For some reason recently the Fn keys stopped working and responding. Previously I would press and hold Fn and then select the option from the top bar (lower/increase volume, brightness, etc). For some reason now the buttons do not work at all except for F11 and F12? I have tried going into the Bios and changing the Fn key settings but with no luck. I have ran all the possible hardware trouble shooters with no luck either. I have updated all the drivers available online with no luck. I have even recovered my PC after a wireless problem I was having. These PCs are amazing but what is up with all these problems? My old Acer never had any issues. 

 

Thanks for any possible help. 

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