Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-31-2017 04:12 AM

HP Recommended
Product: HP ENVY 15-bp000 x360 Convertible PC
Operating System: Microsoft Windows 10 (64-bit)

Is it possible to reverse the 4-finger swipe direction? If I 4-finger swipe to the left I go to the desktop that is to the left of my current desktop, I want this to take me to the desktop that is to the right. It bothers me because it is not like scrolling webpages in the sense that you are "pushing away" from you, e.g 2 finger swipe up will scroll downwards on webpage. Same way I want 4 finger swipe from right to left to scroll to the desktop to the right of current desktop. How do I change this?

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-04-2018 08:42 AM

HP Recommended

I'm hoping this will be useful to those looking into the same problem. I was able to resolve OP's issue on my Windows 10 HP laptop with Synaptics drivers by doing the following:

 

Use regedit to navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTPEnh\ZoneConfig\Win10\4FHorizontal Scrolling

 

Swap the values for NegativeCustomZoneID and PositiveCustomZoneID. That is:
Change NegativeCustomZoneID from Hex 88 (Decimal 136) to Hex 87 (Decimal 135)
Change PositiveCustomZoneID from Hex 87 (Decimal 135) to Hex 88 (Decimal 136)

 

Reboot, and now the four-finger swipe direction should be successfully reversed.

View solution in original post

Was this reply helpful? Yes No
13 REPLIES 13

‎12-31-2017 05:04 AM

HP Recommended

If you have a Synaptics Touchpad, there is no four-finger swipe.  That is on Apple devices.

 

Check the properties for Synaptics Clickpad and you will see the available Multifinger gestures.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎12-31-2017 05:09 AM

HP Recommended

I can use 4 fingers and swipe left or right to access different desktops. I could also do this on my old laptop using win 10

Was this reply helpful? Yes No

‎12-31-2017 05:21 AM - edited ‎12-31-2017 05:22 AM

HP Recommended

Have you checked the Synaptics Clickpad App in Control panel to see the options and settings that are available?


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎12-31-2017 05:28 AM

HP Recommended

Yes, only 2-3 finger adjustments can be made in the synaptics clickpad settings

Was this reply helpful? Yes No

‎12-31-2017 09:17 AM

HP Recommended

Correct. 

 

What you thought was four finger was a two or three finger gesture. 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎07-21-2018 06:40 PM

HP Recommended
@erico wrote:

What you thought was four finger was a two or three finger gesture. 

Not correct.

The behavior is different when using 3 or 4 fingers.

(3 fingers switches apps, 4 fingers switches desktop).

 

The problem is Synaptics has not added options to control 4-finger swiping.

Was this reply helpful? Yes No

‎07-22-2018 02:23 AM - edited ‎07-22-2018 03:03 AM

HP Recommended

@Uxorious
We can not control which available options HP decides to make available in the Synaptics Control Panel app. That is up to HP. The statement I made was based on actual options available to us.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎07-22-2018 02:35 AM

HP Recommended
@erico wrote:
@Uxorious
We can not control which available options HP decides to make available in the Synaptics Control Panel app. That is up to HP.

The statement I nade was based on actual options available to us.

Sure, but hopefully HP reads these forums and will take action to implement it.

Or ask Synaptics to...

 

You said the user was mistaking 4-finger swiping for 3- or 2-finger swiping.

Since there is different behavior for 2-, 3- and 4-finger swipes, that was obviously an incorrect statement.

Was this reply helpful? Yes No

‎09-04-2018 08:42 AM

HP Recommended

I'm hoping this will be useful to those looking into the same problem. I was able to resolve OP's issue on my Windows 10 HP laptop with Synaptics drivers by doing the following:

 

Use regedit to navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTPEnh\ZoneConfig\Win10\4FHorizontal Scrolling

 

Swap the values for NegativeCustomZoneID and PositiveCustomZoneID. That is:
Change NegativeCustomZoneID from Hex 88 (Decimal 136) to Hex 87 (Decimal 135)
Change PositiveCustomZoneID from Hex 87 (Decimal 135) to Hex 88 (Decimal 136)

 

Reboot, and now the four-finger swipe direction should be successfully reversed.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.