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HP Recommended

Game running smoothly without charger but

When adaptor is connected game is lagging and showing 

this message

HP Smart Adapter

HP offers a wide range of Smart AC Adapter for your convenience, replacement, and travel needs. Find these accessories and more at select retailers.

The Smart AC Adapter connected will power your computer, but potentially at a reduced performance level. Your computer is designed to vary performance as needed when a smaller capacity Smart AC Adapter is connected. Resource intensive tasks may cause your system not to perform at its highest level with a smaller capacity Smart AC Adapter. Please connect a higher capacity Smart AC Adapter for full performance.

Thank You for choosing an HP product!

OK

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1 REPLY 1
HP Recommended

Greetings!

 

From what I understand, there can be 2 reasons:

  • You have not plugged the charger in properly. Both the plug and the Pin into your laptop. Make sure that it's plugged in tight and not hanging out a little.
  • Your charger is faulty and needs to be replaced.

Hope this helps!

 

Don't hesitate to write back if you have any confusion or need further assistance.

 

I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If my post was helpful or you just want to say thanks, click on the Yes button next to the "was this reply helpful?"

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