Charging issues

[MidnightRaider]

Without the battery and won't turn on with AC adapter plugged in but with the battery in, AC adapter is plugged in, and when I turn it on it's either Blinking White Light or just A Solid White Light. Please help I really want to use my PC again.

[Jeet_singh]

@MidnightRaider.

Welcome to HP Support Community,

This looks like a possible hardware failure with the notebook. However, I would suggest you these steps here: 

Perform a Hard reset on the notebook: 

Let's start off by performing a Hard reset on the notebook: 

Before power resetting your computer, do the following:

1. Disconnect or remove all peripheral devices. Start up the laptop and test the computer by itself, and then reconnect one peripheral device at a time.

2. Turn over the computer and look for a battery compartment door.

   • If there is a battery compartment, use the steps in Reset a laptop with a removable battery.

   • If there is no battery compartment, use the steps in Reset a laptop with a sealed or non-removable battery.

If you have followed the steps suggested from the above links and still having the issue. I'm afraid this could be a possible hardware failure with the notebook.

I would recommend you contact our HP support team for further assistance. 

HP support can be reached on www.hp.com/contacthp

Select the product type.

Enter the serial number of your device or select let HP detect your product option.

Select the country from the drop-down.

You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!