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- Charging laptop through usb-c port

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07-18-2020 03:14 PM
I tried to charge my Elite X2 1012 g1 using a standard usb c charging cable, with no results, i did this to avoid carry with me the cumbersome charger and using an usb outlet in the airport , this laptop uses a different kind of voltage to charge it?
i tried to avoid carr
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07-18-2020 03:28 PM
@guille2310 wrote:I tried to charge my Elite X2 1012 g1 using a standard usb c charging cable, with no results, i did this to avoid carry with me the cumbersome charger and using an usb outlet in the airport , this laptop uses a different kind of voltage to
It has 45 W USB Type-C AC Adapter with USB Type-C DC integrated cord (1.8 m) and AC Power cord (0.45 m). Normal USB ports at many airports or stations only have few watts, you need 45W/different voltage
You have to use the supplied adapter or
https://h20386.www2.hp.com/AustraliaStore/Merch/Product.aspx?id=1HE07AA&opt=&sel=ACC
https://h20386.www2.hp.com/AustraliaStore/Merch/Product.aspx?id=2NA10AA&opt=&sel=ACC
Regards.
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07-18-2020 03:28 PM
@guille2310 wrote:I tried to charge my Elite X2 1012 g1 using a standard usb c charging cable, with no results, i did this to avoid carry with me the cumbersome charger and using an usb outlet in the airport , this laptop uses a different kind of voltage to
It has 45 W USB Type-C AC Adapter with USB Type-C DC integrated cord (1.8 m) and AC Power cord (0.45 m). Normal USB ports at many airports or stations only have few watts, you need 45W/different voltage
You have to use the supplied adapter or
https://h20386.www2.hp.com/AustraliaStore/Merch/Product.aspx?id=1HE07AA&opt=&sel=ACC
https://h20386.www2.hp.com/AustraliaStore/Merch/Product.aspx?id=2NA10AA&opt=&sel=ACC
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.