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‎01-20-2019 02:37 AM

HP Recommended
Product: Example: Pavilion 15-ac117tx
Operating System: Microsoft Windows 10 (64-bit)

hello sir ,i have charging problem in my laptop hp notebook 15-ac117tx  ,problem is if i m connected my charger pin into my laptop laptop will blink again and again its not working properly please help me what should i do 

1 REPLY 1

‎01-21-2019 11:45 AM

HP Recommended

@Tejveer
Thank you for posting on the HP Support Community.

 

I see that your experiencing issue with the Ac adapter not charging the battery and computer not  booting up, 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Have you performed hardware diagnostics on battery and Ac Adapter?
  • Did you try another charger?
  • Does the notebook shut down immediately (right after you unplug the charger)?o boot 
  • Do you get any error message on your notebook (Such as Plugged in, not charging, etc.)?
  • Are you able to boot into windows?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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