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Charging with type C?

HP Recommended
Pavilion Power 15-cb030nd
Microsoft Windows 10 (64-bit)



I bought a 100 Watt usb type C charger, but my laptop won't charge with it. The cable is also 100 watt compatibel.


Can anyone help? 

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Given the date of your post, I would have expected someone to respond to it before this -- but since that has not happened, I will take a shot at it ...

I ran into this same issue with a new HP laptop that has a charging port and USB-C port -- and was told by an HP rep that if the HP laptop model has BOTH ports, it will NOT charge through the USB-C port.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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