Chromebook 14-SMB playstore app availabilty?

[Gropereng]

I have a chromebook 14-SMB and can't find the option to enable Google play store as instructed on many sites.

[Raj_05]

Hi @Gropereng,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

Here are general steps you can follow to enable the Google Play Store on your Chromebook.

Check Chrome OS Version: Make sure your Chromebook is running a version of Chrome OS that supports the Google Play Store. To check your Chrome OS version, follow these steps:

• Click on the system tray in the bottom-right corner.
• Click on the gear icon to open Settings.
• Scroll down and click on "About Chrome OS."
• Under "Google Chrome OS," you'll see your version number. Ensure it's a version that supports the Play Store.

Enable Google Play Store:

• Go to Settings (you can find this in the system tray or by clicking the clock in the bottom-right corner and then clicking the gear icon).
• Look for the "Google Play Store" option in the Settings menu.
• If you see it, click on it and follow the on-screen instructions to enable the Play Store.

Update Chrome OS: Ensure that your Chromebook is running the latest version of Chrome OS. Sometimes, updating the operating system can resolve compatibility issues.

• In the "About Chrome OS" section, you'll find an option to check for updates. If an update is available, install it.

Developer Mode (Optional): In some cases, you might need to enable Developer Mode to access certain features. However, keep in mind that enabling Developer Mode will wipe your device. If you're not comfortable with this, you may want to skip this step.

Factory Reset (If Necessary): If none of the above steps work, you can consider performing a factory reset on your Chromebook. This will erase all local data, so make sure to back up your important files.

Remember that Google may have made updates or changes to the Chrome OS interface. I recommend checking the latest documentation on the official Google Chromebook support site.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support