Chromebook is slow and Instagram wont work

[Jayden39]

I'm not gonna take up ur time Instagram has been crashing on my Chromebook ever since the last up date and I have tired everything that has been recommended I kinda need it I run my business through it and my  Chromebook is been a lil slow I can handle it but I just want these to work because  I run my business on it 

[zoey7886]

@Jayden39, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Instagram Crashes on HP Chromebook 14a-na0023cl! 

We're thrilled to have the opportunity to assist you and provide a solution.  

Instagram crashes on your HP Chromebook can be quite disruptive, especially if you rely on it for business. Here are some steps you can take to troubleshoot and hopefully resolve the issue:

1. Check for Chrome OS Updates

Ensure your Chromebook’s operating system is up to date. Sometimes, newer updates can fix issues caused by previous versions.

• Go to Settings.
• Select About Chrome OS.
• Click on Check for updates.

2. Clear Cache and Data for Instagram

Clearing cache and data can resolve app glitches.

• Go to Settings.
• Select Apps.
• Find Instagram and select it.
• Click on Storage.
• Select Clear Cache and Clear Data.

3. Reinstall Instagram

Uninstalling and reinstalling the app can fix issues related to app corruption.

• Go to Apps.
• Find Instagram and select Uninstall.
• Go to the Google Play Store and reinstall Instagram.

4. Restart Your Chromebook

A simple restart can sometimes resolve issues by resetting certain system processes.

• Click on the status area in the lower-right corner.
• Select Power and then Restart.

5. Check for Compatibility Issues

Sometimes, app developers will update apps which might not be fully compatible with certain devices or OS versions. Check for updates or contact Instagram support.

6. Use Instagram Web

If the app continues to crash, you can use Instagram web through the Chrome browser as an alternative.

• Open Chrome browser.
• Navigate to instagram.com.
• Log in and use the web interface for your activities.  

Hope this helps! 

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards,