Chromebook not loading sites

[JuliaCarvalho]

My chromebook (model 14-Q070NR) doesn`t load websites and some stuff anymore, just youtube. I already cleanned all browsing data and cookies from all times, and it didn't work. When I open the opens the developer tools for the browser (CTRL+SHIFT+I) always shows that it has errors on the pages. How can I solve it? Can I install windows on it?

[Rainbow23]

Hi @JuliaCarvalho,

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

I see that you are facing issues with your HP Chromebook.

I suggest that you follow the steps listed below to reset the unit: 

1. Sign out of your Chromebook.
2. Press and hold Ctrl + Alt + Shift + r.
3. Select Restart.
4. In the box that appears, select Powerwash > Continue.
5. Follow the steps that appear and sign in with your Google Account.
   Note: The account you sign in with after you reset your Chromebook will be the owner account.
6. Once you've reset your Chromebook:
7. Follow the onscreen instructions to set up your Chromebook

I hope this helps.
Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!