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There is no way on this website to get to a “case” and tell  a person to cancel it. I am collaborating with you to find a direction.
I keep getting messages that someone from HP is “attempting” to contact me. It’s not junk. I did have support. I want to close the case. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.