Compaq CQ56 very slow and sluggish

[quovadis29]

This laptop has had very liitle use  and so, not full of junk  so in this instance its very good (this was my wife,s and she used the iphone rather than the laptop)

what I have done to date

checked updates ...all ok

checked ram   

checked performaces using the HP dashboard software

cleaned up using the local accessories by HP

It just doesnt seem snappy at all ............... any suggestions please

[Riddle_Decipher]

@quovadis29

Welcome to the HP Forums 🙂 

I would like to take a moment and thank you for using this forum, it is a great place to find answers. 

As I understand your Compaq CQ56 very slow and sluggish,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Have you attempted to update the BIOS? (from the HP website)

While you respond to that, here's what you need to do:

Go to the HP Guided Troubleshooting Solution to resolve problems related to your computer's performance, OR follow the steps below.

Use this document to help make Windows and other software perform better. The information below provides ways to improve system performance by making more resources available.

Common causes of slow system performance:

• Temporary files, cookies, un-cleared Recycle Bin that cause less disk space

• No free disk space or disk errors

• Applications that require more system resources

• Too many tasks running at the same time

• Nonessential graphic features

• Not enough memory

• Overheating due to intensive graphic applications or dust in vent

• Running anti-virus scan, while other software or applications also run in the background

   NOTE:

HP SmartFriend is a support service that can help you troubleshoot slow performance and improve the speed of your computer (only available in the United States and Canada). For more information, see HP SmartFriend (in English).

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

(By the end of this article all the issues should be resolved)

Keep me posted,

If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.