• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion 17-e153sa Notebook PC (ENERGY STAR)

After using my HP Deskjet F4272 All-in-one color printer with my HP Pavilion 17 Notebook laptop for many years, I've encountered issues with scanning. The scanned files are now inaccessible, displaying the message 'data invalid'. Running HP Print & Scan Doctor shows that the printer is fine, but the scanner reports 'unable to find Solution Centre application needed for scanning with HP software'. Attempts to reinstall using the original printer installation CD have failed to resolve the issue. Additionally, downloading HP Smart from the Microsoft Store was unsuccessful. Since HP no longer supports my older laptop or printer models, I'm unable to get assistance from them. Is there anyone who can offer some help?

1 REPLY 1
HP Recommended

These are the only drivers I can find.  Please read the warning

https://us.driverscollection.com/?H=Deskjet%20F4272&By=HP

 

 

WARNING: THE ARCHIVE SITES BELOW ARE NOT HP AND PROBABLY HAVE UNWANTED SOFTWARE THAT WILL DOWNLOAD IF YOU ARE NOT CAREFUL

The following two sites have software for older systems that might not be available at HP. The driverscollection site is recommended more than the .eu one. Do not download any "driver downloader" or "updater". Please examine the buttons to ensure they download the actual driver and not a driver helper. Do not click on any advertisements or any page that has the word "AD"


https://us.driverscollection.com

https://drivers.eu/Printers/HP

https://drivers.eu/PC/HP

Close any popup that has "AD" in it. Download only official HP files. For laptops and desktops, the download filename will start with the two letters SP and have the form
SP153214.exe -or-
SP96885.exe etc.

Printer download will have the name or model of the printer in the filename.

Scanning tools can be found here and will require a license.

try and see if it works

https://www.hamrick.com/vuescan/hp_deskjet_f4275.html#technical-information

 

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.