Computer driver causing freezing,

[DTyrrell]

Hello, I've posted this issue before and got told to go to the AMD people. They have now told me to come back here, so I hope someone can help.

Basically, whenever I update my graphics driver or enable it, my laptop freezes every two seconds, it's unusable until I uninstall or disable the AMD graphics driver. When it's disabled I can't change my brightness or connect to a second monitor. 

I have tried to completely wipe and reinstall everything on my laptop. I've tried to install the drivers from the HP assistant, and the AMD website with nether making a difference.

Thanks in advance

[TEJ1602]

@DTyrrell, Welcome to HP Support Community!

I appreciate your efforts in trying to resolve the issue, this looks like a hardware issue.

Please reach out to the HP Support in your region regarding the service options for your PC.

Hope this helps!

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