Conexant ISST Audio driver

[SummerXenon]

Hi I found my laptop's audio was getting strange and tried to fix it by updating the Conexant ISST audio driver and didn't find any updates. According to some old conversations in the community the driver could conflict with Windows Updates, so I deleted the device in the device manager in the hope of installing the driver later. But I found I ended up screwing up both speaker and microphone in the computer and have no driver for Conexant ISST audio to install. 

Can anyone help provide the source for the driver? Thanks a lot.

[Garp_senchau]

@SummerXenon, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If you encounter audio issues after uninstalling the Conexant ISST audio driver on your HP Spectre x360 - 13-4120ca, follow these steps to restore audio functionality:

Reinstall Audio Drivers:

• Open Device Manager.
• Click on Action in the top menu and select Scan for hardware changes. This should detect the missing audio device and reinstall the basic drivers automatically.

Windows Update:

• Ensure that you have the latest Windows updates installed, as updates often include fixes for driver conflicts.
• Go to Settings > Update & Security > Windows Update and click Check for updates.

Install HP Support Assistant:

• Download and install HP Support Assistant.
• Use HP Support Assistant to automatically detect and install the necessary drivers for your computer.
• It scans for the latest updates and offers troubleshooting assistance.

Audio Troubleshooter:

• Open Settings > Update & Security > Troubleshoot.
• Click on Additional Troubleshooters.
• Select Playing Audio and click Run the troubleshooter.
• Follow the on-screen instructions to detect and fix any audio-related issues.

Reset BIOS:

• Sometimes, resetting the BIOS to default settings can resolve hardware conflicts.
• Restart your laptop and press Esc or F10 to enter BIOS setup.
• In the BIOS, look for an option to restore default settings and save the changes before exiting.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,