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HP Recommended
OfficeJet Pro 9015e

I cannot connect to the Internet while at work and use my printer. I have the USB cable connected, but I keep getting error messages. I have uninstalled and reinstall using the USB, but the printer is not working. I cannot use the WIFI at work. I need clear steps please. 

1 REPLY 1
HP Recommended

@Christy55 

 

Please talk to your IT department at work. They may block your printer. I used to work for an organization, they blocked everything.

 

I worked from home few years and I can't use my printers wired or wireless (HP, Canon, Epson).  I tried to do a trick: emailed to MY computer then printed on my printer(s) BUT one day they found out and scanned my work email, they removed all sensible attachments.

 

One note: they gave me to print only work printers close to me, even on different floor or building.

 

Regards.

BH
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