Constant, Noisy fan. No signs of overheating.

[Sigler17]

My laptop fan is constantly running and extremely loud. To the point where it was picked up during Zoom calls. It is clear of debris and shows no sign of overheating.  It appears as though my BIOS is up to date. I have tried all the suggestions of changing BIOS settings, however some videos I have seen show different options than I have. I cannot access HP Coolsense for whatever reason. All drivers appear to be up to date. All windows updates have been applied. I even took it apart to clean. I noticed that the fan was a little loose and perhaps vibrating causing the issue. I placed a very small piece of double sided tape to try and hold it down. Still no luck. I have no performance issues, it runs great when all updates have been applied.

Do I need to just try and buy a replacement fan? Or is there some last ditch software setting I can try to stop this?

[ub6424]

Hello @Sigler17 

Sorry to hear that you are having problems ... I would like to help you.

(1) Set "maximum processor percentage" in Windows to 98%

--->>> How to show or hide Minimum and Maximum Processor State in Power Options in Windows 11/10

(2) Enable Ultimate Performance Plan in Windows 11

(3) Reboot Windows

(4) Please report your results

[Sigler17]

Even with these settings, it still runs loud, and constant.  

[ub6424]

Hello @Sigler17 

Let me check your basic system configuration.

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

BaseBoard Product

BaseBoard Version

(2) Start Windows <Device Manager>

- Expand <Other devices> ? (Those entries are for hardware for which Windows has not loaded a suitable driver)

- Expand <Display adapters>

- Expand <Network adapters>

- Expand <Sound, video and game controllers>

--->>> Send screenshot

(3) Please report your results

[Sigler17]

OS Name Microsoft Windows 11 Home
Version 10.0.22621 Build 22621
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name SIGLER
System Manufacturer HP
System Model HP Pavilion x360 Convertible 15-cr0xxx
System Type x64-based PC
System SKU 4ND14UA#ABA
Processor Intel(R) Core(TM) i3-8130U CPU @ 2.20GHz, 2208 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date Insyde F.12, 6/4/2018
SMBIOS Version 3.0
Embedded Controller Version 73.19
BIOS Mode UEFI
BaseBoard Manufacturer HP
BaseBoard Product 8488
BaseBoard Version 73.19

[ub6424]

Hello @Sigler17 

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

(2) Download and install BIOS Update

HP Notebook System BIOS Update (Intel Processors)

F.29 Rev.A

9.8 MB

Aug 1, 2022

Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

• An available BIOS update resolves a specific issue or improves computer performance.
• The current BIOS does not support a hardware component or a Windows upgrade.
• HP Support recommends installing a specific BIOS update.

"

(3) Reboot

(4) Let BIOS be installed until it's completely done !

(5) Download and install / update

HP Consumer ME Firmware Update

01 Rev.A

7.7 MB

Jul 24, 2018

Download

Realtek RTL8xxx Wireless LAN Drivers	1.0.0.208 Rev.S	Download
Realtek RTL8xxx Bluetooth Drivers	1.9.1038.3008	Download

(6) Restart Windows

(7) Test your notebook

(8) Please report your results

[Sigler17]

Still no luck. BIOS seemed to update just fine. When I tried the Realtek downloads, all seemed to go well, but a black box with text popped up. I Just closed it out. Now that BIOS was updated, I went into the settings to see if I could control the fan. I could not. I still have the "fan always on" option disabled. The fan still continues to run all the time. 

Thanks for all your help.

[Sigler17]

I rushed through this and I did nor create a restore point? Would that make a difference? I went ahead and created one in hindsight. Should I try all those steps again?

[ub6424]

Hello @Sigler17 

We need to check CPU and GPU temperature...

(1) Download and install and run

Popular HWiNFO Diagnostic Sofware

--->>> Send a screenshot showing the CPU and GPU temperature:

<Sensors>

(2) Please report back

[Sigler17]