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- Control the RGB keyboard on Omen 15-EN0037nf

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10-09-2020 08:40 AM - edited 10-09-2020 08:41 AM
Hello guys,
I have a question about the control of the RGB keyboard of my HP Omen 15-en0037nf.
It is write everywhere in the HP website and sellers website than we can control colors with "OMEN Command Center" but in my computer I only have "System" - "Network" - and "Performance" so when I switch on my keyboard it stay on the white color.
I tried to install the application "HP Control" but unfortunaly the application make an error window where it is write SynCom.DLL missed...
Do you know an issue to manage my RGB keyboard?
Thanks in advance,
Nicolas TETARD
10-11-2020 12:23 PM
@NicolasTD36 Here's what you need to do:
Click here to download the latest OMEN Command Center to resolve this issue.
If the issue persists, Click here to find and install the Bios and chip-set driver updates,
If the issue persists, is recover the original application from the recovery manager: Click here for instructions to retain the original Omen controller.
The only other thing to do is to uninstall the software and install a fresh copy from the Microsoft store: click here
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