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NicolasTD36
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Control the RGB keyboard on Omen 15-EN0037nf

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HP Omen 15-en0037nf
Microsoft Windows 10 (64-bit)

Hello guys,

 

I have a question about the control of the RGB keyboard of my HP Omen 15-en0037nf.

 

It is write everywhere in the HP website and sellers website than we can control colors with "OMEN Command Center" but in my computer I only have "System" - "Network" - and "Performance" so when I switch on my keyboard it stay on the white color.

 

Command center.PNG

 

I tried to install the application "HP Control" but unfortunaly the application make an error window where it is write SynCom.DLL missed...

 

Erreur.PNG

 

Do you know an issue to manage my RGB keyboard?

 

Thanks in advance,

Nicolas TETARD

1 REPLY 1
Riddle_Decipher
HP Support Agent
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Message 2 of 2
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HP Recommended

@NicolasTD36 Here's what you need to do:

 

Click here to download the latest OMEN Command Center to resolve this issue.

If the issue persists, Click here to find and install the Bios and chip-set driver updates,

 

If the issue persists, is recover the original application from the recovery manager: Click here for instructions to retain the original Omen controller.

The only other thing to do is to uninstall the software and install a fresh copy from the Microsoft store: click here

 

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

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