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HP Recommended
HP ENVY - 17t-ce100 CTO
Microsoft Windows 10 (64-bit)

I am getting an error message in Device Manager that System Firmware cannot start (Code 10).  I have seen other references in the Community that recommended updating the BiOS. I have also seen that the following information is needed to properly identify the BiOS version:

 

OS Name Microsoft Windows 10 Pro
Version 10.0.19045 Build 19045
System Model HP ENVY Laptop 17-ce1xxx
System Type x64-based PC
System SKU 6UX02AV
Processor Intel(R) Core(TM) i7-10510U CPU @ 1.80GHz, 2304 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Insyde F.07, 8/6/2020

 

Can someone confirm the correct version for my laptop?

 

Thanks, in advance.

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