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- Re: Correcting BSOD error at Installation
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06-11-2020 07:37 AM
Hi Friends,
I am very disturb due to MY Lappy. Regularly i am getting "www.hp.com/go/techcenter/pcdiags" url link. I try to install my laptop with new OS its given me series of BSOD errors like memory management, critical process error, dpc voilation watchdog error at diiferent stage of the installation process. i have change the hard drive and the memories its still given thesame error. But after checking it on Hp diagnostic. The Memory[E], Memory[F], Processor and System[F] are failing with The same failure Id: 9LJE7S-764A51-MFGH61-07XK03
please help me out as soon as possible.
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Accepted Solutions
06-11-2020 09:16 AM
Sorry, but that error message indicate the processor (CPU) is failing -- and changing anything else is not going to fix that.
Since processors are usually soldered to system boards in laptops, this would require replacing the system board as well as the processor -- and the cost for all that could easily exceed the cost of simply replacing the laptop.
We are not able, or permitted, to provide any repair estimates or equipment prices.
For this information, you would need to contact an HP Repair or Service Center.
Since you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center
Good Luck
I am a volunteer and I do not work for, nor represent, HP
06-11-2020 09:16 AM
Sorry, but that error message indicate the processor (CPU) is failing -- and changing anything else is not going to fix that.
Since processors are usually soldered to system boards in laptops, this would require replacing the system board as well as the processor -- and the cost for all that could easily exceed the cost of simply replacing the laptop.
We are not able, or permitted, to provide any repair estimates or equipment prices.
For this information, you would need to contact an HP Repair or Service Center.
Since you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center
Good Luck
I am a volunteer and I do not work for, nor represent, HP
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