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Hi, I have a hp envy x360 2-in-1 laptop 15-fh0013dx. My screen is cracked but it still works mostly . Only if the mouse goes over one area of the cracks it gets stuck for a bit. But I can move it away from that spot using a wired mouse. Do I need to get a whole screen replacement or can I just get a new LCD touch screen glass. Not sure what part I need . I plan to do this myself. I am proficient at fixing things. Please help 

 

Mrclintastic
1 REPLY 1
HP Recommended

Hi @Mrclintastic,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that there is an issue with the laptop hardware and may need repair.

The support here is limited to troubleshooting and this issue might require one-on-one interaction to assist you further.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.