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HP Recommended
HP LAPTOP HP15S-EQ1516NA
Microsoft Windows 10 (64-bit)

I am having continuing problems loading Cricut Design Space software.  I can temporarily solve the issue by reloading the software but will after a short time receive a message saying that it will not run on Windows 7 when I am running windows 10 on a laptop that was only bought in May this year.  I am considering reloading the machine using the “Set-up USB recovery media” provided but am reluctant to do this if there is a better work round - Help please

Phil

1 REPLY 1
HP Recommended

hi

if it s this one :

 15s-eq1516na Product Specifications

and

Operating system
Windows 10 Home in S mode

 

and this :

https://help.cricut.com/hc/en-us/articles/360009556033-System-Requirements-Design-Space

 

Important: If your system is still running Windows 7, your operating system is no longer supported. Visit this article for instructions from Microsoft on how to upgrade.

Windows systems running in S Mode are not supported at this time. Visit support.microsoft.com for more information.

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