Cursor jumping around, "bubbles"

[landetar]

I'm having some problems with my three-year-old laptop. This all started maybe a week ago. The cursor keeps jumping to the right of the screen and there are also some kind of "ghost bubbles". It's very disturbing and happening all the time: when I'm writing, clicking or doing nothing with the laptop on.

I have done several virus scans and preformed a system recovery. That hasn't helped at all. How could I fix this?

[A4Apollo]

Hey there! @landetar, Thanks for stopping by the HP Support Forums! 

I understand you have touchpad issues and you see ghostly bubbles on the screen.

Don't worry I'll try to help you out.

Did you make any software or hardware changes on your PC?

Have you tried checking with an external mouse?

Please share the product number of your PC to assist you better.

Excellent description and a great diagnosis done. It is greatly appreciated.

Try the steps recommended below.

To work around this issue, perform the following steps to disable the Panel Self Refresh option in the Intel HD Graphics Control Panel.
Open the Intel HD Graphics Control Panel.
Select Power.
In the Panel Self Refresh section select Disable.
Close the Intel HD Graphics Control Panel.

Also, if you have issues try updating the BIOS and touchpad drivers on your PC using HP support assistant.

Refer this article to know more information about using the HP support assistant. Click Here

You can also try the steps recommended below if the still persists after trying the steps recommended before.

Control Panel -> Hardware & Sound -> Power Options -> Change Plan Settings (of current selected plan) -> Change Advanced Power Settings -> USB Selective Suspend Setting -> Disable (both)

Control Panel -> Hardware & Sound -> Power Options -> Change Plan Settings (of current selected plan) -> Change Advanced Power Settings -> PCI-Express -> Link State Power Management -> Disable (both)

If the issue still persists after trying out the steps try the steps recommended below.

In Windows, search for Command Prompt. In the search results, right-click Command Prompt and select Run as administrator. Then click Yes.
In Command Prompt, type sfc /scannow. Make sure to include the space between sfc and the /.
Press Enter and wait while System File Checker scans for corrupted files.
When scanning is complete, the results are displayed on the screen.
If the file checker found and replaced any corrupted files, restart the computer and check the performance.
If the file checker did not find any corrupted files or found corrupted files but could not replace them, go to the next step.
If System File Checker finds corrupted files but cannot replace them, use the Deployment Image Servicing and Management (DISM) tool. DISM checks the corrupted files; then downloads and replaces the files using Windows Update.
In Windows, open a web browser.
   NOTE:
You need to be connected to the Internet to use DISM.
In Windows, search for Command Prompt. In the search results, right-click Command Prompt and select Run as administrator. Then click Yes.
In Command Prompt, type dism.exe /Online /Cleanup-image /Restorehealth. Make sure to include the space before each / in the command line.
Press Enter and wait while DISM works. This might take several minutes.
If DISM finds corrupted files, it replaces them using Windows Update. If this occurs, after DISM is finished, restart your computer and see if the performance has improved.

Refer this article to further troubleshoot lock up or freezing issues with PC. Click Here

Also, try running a system diagnostics test on your PC and check if the hardware components on your PC are functioning correctly.

Refer this article to know more information about running system diagnostics on your PC. Click Here

And if none of the troubleshooting steps worked for you. Please write back to me, I will share other details in a private message.

If the solution provided worked for you, please mark an accepted solution for this post.

Let me know if this helps! 
Have a pleasant day ahead! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[landetar]

Thanks for the tips. I actually managed to "solve" the problem by turning off the touchscreen. I don't really need it so that was an easy fix.

[KrazyToad]

@landetar

I'm glad you got this issue sorted out.

Do visit our HP Forums and drop us a message anytime you need assistance

Thank you 😊