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AshwiniShikare
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Message 1 of 2
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Cursor jumps back while typing

HP Pavilion Laptop 15-cc1xx
Microsoft Windows 10 (64-bit)

Hi team,

 

  My notebook cursor is not working properly. Whenever I type something it goes back to starting point and writes in reverse direction. Please help.

 

Regards,

Ashwini

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HP Support Agent
HP Support Agent
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Message 2 of 2
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Cursor jumps back while typing

@AshwiniShikare Welcome to HP Community!

Does it happen only when typing or at random moments? 

While you respond try the below steps:

 

Attempt using an alternate/external mouse.

(If that works when the touchpad is disabled on Synaptic software, it would mean that it's a touchpad failure,

However, if the external mouse doesn't work either, it could be a software/driver issue).

 

Uninstall and reinstall the drivers for your mouse:

Go to the Device Manager and select your mouse. Uninstall it and then restart your computer. During restart, your mouse driver will automatically be reinstalled.

  • 1.   Click on Start and type ‘Device Manager’.
  • 2.   Click Device Manager.
  • 3.   Click + sign next to Mouse.
  • 4.   Right-click on mouse entry and choose "uninstall".
  • 5.   Restart your computer.

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee

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