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‎11-04-2019 06:33 PM

HP Recommended
Product: HP 245 G5 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)
I recently upgraded my windows using windows 10 upgrade assistant. And to my utter surprise, cyberlink media player became unactivated after it and asked for product key which I never had. I then, uninstalled the software. How can I get the software back?
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-05-2019 07:05 AM

HP Recommended

I thought you had already downloaded that version and it asked for a product key to be entered.

 

That is why I gave you an older version.

 

If the one you downloaded from your notebook's support page works, then you are good to go.

View solution in original post

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5 REPLIES 5

‎11-04-2019 06:48 PM

HP Recommended

Hi:

 

See if this version works for you...

 

14.0.5.6909     Sep 30, 2016

 

https://ftp.hp.com/pub/softpaq/sp77501-78000/sp77574.exe

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‎11-05-2019 02:17 AM

HP Recommended
I have already downloaded it from " https://support.hp.com/in-en/drivers/selfservice/hp-245-g5-notebook-pc/10193246" Will the one I downloaded be working?
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‎11-05-2019 07:05 AM

HP Recommended

I thought you had already downloaded that version and it asked for a product key to be entered.

 

That is why I gave you an older version.

 

If the one you downloaded from your notebook's support page works, then you are good to go.

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‎11-06-2019 05:59 PM

HP Recommended
It worked. Thanks
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‎11-06-2019 06:15 PM

HP Recommended

You're very welcome.

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