-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- DMI tool needed

Create an account on the HP Community to personalize your profile and ask a question
01-29-2025 12:37 PM
I recently purchased an HP motherboard off Ebay and their is no serial number being detected. I was told by the seller to reach out to HP support for getting access to the DMI tool
01-29-2025 01:34 PM
HP does not provide access to a DMI tool and different ones are used based on the age of the PC.
You will need to take the PC to an authorized HP PC repair shop and have the BIOS 'tattooed' with the system information.
01-30-2025 06:52 PM
Getting a reseller to tattoo a SN and device onto your MB may be difficult. All I talked to were doing paid business work only, and a walk in customer was below their notice.
You can probably find a seller of replacement BIOS chips on Ebay and they seem to be functional to some extent. I put my project back on the shelf, so I cannot state complete sucess at this point.