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HP Recommended
HP Notebook-14-an005la
Microsoft Windows 10 (64-bit)

Instale windows 10 y empezó a funcionar mal pantalla azul, etc le instale los driver para el procesador AMD A6 -7310 y graficos de video R5 M430 y funciona bien y sin problemas pero en administrador de dispositivos me aparece como dispositivo desconocido y no instalado ACPI\VEN_ASD&DEV_0001

Ayer baje un driver que según otros usuarios había resuelto el problema pero a mi no me reconoció este driver WB64A

Ademas no se que dispositivo es y como me puede afectar en el funcionamiento de mi notebook

Gracias

 

 

1 REPLY 1
HP Recommended

Hi:

 

I have zipped up and attached the driver you need for that device, below.

 

Download and unzip the file I attached to its folder.

 

Do not do anything with the files in the folder.

 

Go to the device manager, click on the  ACPI\VEN_ASD&DEV_0001 device needing the driver.

 

Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for driver software option and browse to the driver folder you unzipped.

 

Make sure the Include subfolders box is checked, and the driver should install.

 

Then restart the PC.

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