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HP Recommended
HP 250 G1 Notebook PC
Microsoft Windows 10 (64-bit)

HELLO, ANYBODY HELPWindows update tries to install driver without valid digital signature for "Ralink Bluetooth PCIe Adapter" (RT3298) and driver later fails to start with error "The driver may be corrupted or missing. (Code 39). Windows cannot verify the digital signature for this file. The signing certificate for this file has been revoked." Driver is latest available but for some reason its signature is no longer valid and Bluetooth no longer worksHP 250 G1 Notebook PC
device PCI\VEN_1814&DEV_3298&SUBSYS_18EC103C"
Device: "PCI\VEN_1814&DEV_3298&SUBSYS_18EC103C"
Driver: 25.05.2015 version 2.9.30.0
PC HP 250 G1 Notebook PC
OS OS: Windows 10 x64 22H2

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're very welcome.

 

That model Wi-Fi adapter is not supported in the newer builds of W10, so the only other suggestion I can offer would be to replace the Ralink Wi-Fi adapter with a different model that is supported for all versions of W10 or use a USB wifi adapter.

 

If you want to replace the internal card, let me know how many Wi-Fi antenna wires are connected to the Wi-Fi card--one or two.

 

Below is the link to the service manual:  It is pretty easy to get to where the Wi-Fi adapter is located.

 

c03763062.pdf (hp.com)

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

That model card is not supported in the newer builds of W10, so you may not be able to get it to work.

 

This is the only driver Mediatek/Ralink released to HP for that model wifi adapter.

 

5.0.57.0 Rev.A     Jun 18, 2015

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71571.exe 

 

 

OPERATING SYSTEM(S):
Microsoft Windows 10 32
Microsoft Windows 10 64

HP Recommended

Hi Paul , thank s for your prompt answer, unfortunately it didn't work

HP Recommended

You're very welcome.

 

That model Wi-Fi adapter is not supported in the newer builds of W10, so the only other suggestion I can offer would be to replace the Ralink Wi-Fi adapter with a different model that is supported for all versions of W10 or use a USB wifi adapter.

 

If you want to replace the internal card, let me know how many Wi-Fi antenna wires are connected to the Wi-Fi card--one or two.

 

Below is the link to the service manual:  It is pretty easy to get to where the Wi-Fi adapter is located.

 

c03763062.pdf (hp.com)

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