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ORSMA
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Message 1 of 6
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DRIVERS UPDATE

HP Recommended
hp pavilion dv5-1060ei
Microsoft Windows 10 (64-bit)

Hi 

How can I update following drivers for my Hp Pavilion dv5-1060ei for windows 10 ( 64-bit )

 

BTHENUM\{6d761db8-c9e9-4615-920c-e1cee4c2494d}_VID&00010075_PID&0100

BTHENUM\{594a34fc-31db-11ea-978f-2e728ce88125}_VID&00010075_PID&0100

BTHENUM\{a23d00bc-217c-123b-9c00-fc44577136ee}_VID&00010075_PID&0100

BTHENUM\{00001132-0000-1000-8000-00805f9b34fb}_VID&00010075_PID&0100

Annotation 2021-05-23 024730.jpg

5 REPLIES 5
KrazyToad
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Message 2 of 6
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@ORSMA

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

 

HPSA will automatically search for all the latest drivers for your Notebook

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

 

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

Keep me posted how it goes

 

Thank you and have a wonderful day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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ORSMA
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Message 3 of 6
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thank you for your advise.

download and run the HP Support Assistant and it didn't find any problem. and my windows is also up to date with last update but the driver didn't update. any other suggestion

Screenshot 2021-05-27 024535.jpg 

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KrazyToad
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Message 4 of 6
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Do you have any Bluetooth devices or other accessories connected to this Notebook?

KrazyToad
I Am An HP Employee

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ORSMA
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No I don't have. but they appear when I connect my phone to the Bluetooth

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KrazyToad
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Message 6 of 6
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Does your phone connect and works through Bluetooth with your Notebook?

 

Try updating or Reinstalling those drivers directly through  Device Manager 

 

Right click on each Driver and select update. If that does not work, right click select uninstall and then reboot the Notebook

 

Windows will attempt to reinstall those drivers automatically

KrazyToad
I Am An HP Employee

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