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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

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03-22-2024 09:45 AM
Product: HP ZBook 17 G5 Mobile Workstation IDS Base Model
I can't fix the DVD/CD-ROM drive, I don't know what the problem could be; the driver is the original one and it seems to be the right one; to better clarify my problem I'll also post a photo. I had the same problem with memory cards too, but I solved it permanently; eliminating Italian-Chinese email messages from the memory cards that were blinding Windows 11, making those same memory cards invisible and inaccessible; I had to format those memory cards with a video camera; but with the DVD/CD-ROM drive this is not the problem. Thanks for your attention.
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