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HP ZBook 17 G5 Mobile Workstation IDS Base Model

I can't fix the DVD/CD-ROM drive, I don't know what the problem could be; the driver is the original one and it seems to be the right one; to better clarify my problem I'll also post a photo. I had the same problem with memory cards too, but I solved it permanently; eliminating Italian-Chinese email messages from the memory cards that were blinding Windows 11, making those same memory cards invisible and inaccessible; I had to format those memory cards with a video camera; but with the DVD/CD-ROM drive this is not the problem. Thanks for your attention.DVD_CD_22032024_1.0.jpeg

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