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‎03-05-2024 05:01 PM - edited ‎03-08-2024 05:05 AM

HP Recommended
Product: HP EliteOne 800 G5 23.8-inch All-in-One
Operating System: Microsoft Windows 11

The DVD player is not working. It appears on the desktop, it's in the device manager (HL DLDS DVDROM DUDIN) when I click on it, it tells me to insert a DVD into the drive, I've tried several with always the same message. Can you help me, please? Thanks in advance.

I want to write on the DVD. What I see under File Explorer, it's : HP HLDS DVDROM DUD1N.

Thanks again!

1 person had the same question
1 REPLY 1

‎03-05-2024 07:05 PM

HP Recommended

@provomic 

 

What is the type of your DVD ? For movie DVD's it won't open automatically, you need open from a software and it would open movie DVD automatically next time when you click default software.

 

Can you see DVD under File Explorer ? Please right click and select Open with. This will give you a list to select.

 

Regards.

BH
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