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‎06-03-2022 09:36 AM - last edited on ‎06-22-2022 02:59 PM by Moderator

HP Recommended
Product: HP ENVY 7645 e-All-in-One Printer
Operating System: Microsoft Windows 11

Looks like I am on a printer site, but I will ask my question anyway. Just got this new HP laptop with tons of storage and yet I am getting "One Drive Full" messages. MY diagnosis shows thar I am using about 1/3 of my storage compacity. I transferred my files from a computer that has less storage and do not have a "One Drive Full" message. I don't understand the purpose of my One Drive. All the files still open OK on my This Drive. The problem came when I transferred over ~ 50 video files. I would like these to be on my new computer, rather than being stored on a thumb drive. Advice?      

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‎06-03-2022 01:39 PM

HP Recommended

Hello, and Welcome to the HP Support Community!

 

"One Drive" is cloud storage offered by MicroSoft.  You can fill your One Drive and yet have lots of room on your laptop.

 

Perhaps this link can help:  https://support.microsoft.com/en-us/office/what-do-i-do-if-my-onedrive-says-it-s-full-f0a8a922-d971-...

 

WyreNut

-------------------------------------------------
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.

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1 REPLY 1

‎06-03-2022 01:39 PM

HP Recommended

Hello, and Welcome to the HP Support Community!

 

"One Drive" is cloud storage offered by MicroSoft.  You can fill your One Drive and yet have lots of room on your laptop.

 

Perhaps this link can help:  https://support.microsoft.com/en-us/office/what-do-i-do-if-my-onedrive-says-it-s-full-f0a8a922-d971-...

 

WyreNut

-------------------------------------------------
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
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