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‎04-02-2026 05:49 PM

HP Recommended

I recently noticed on the task bar when going to change the volume under hidden Icons, there is a new Icon called Datto RMM, is this a HP, MS Office or Windows product, and is it safe to leave to leave it there ?

I have no issues with the Laptop at all with regard to its performance.

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‎04-04-2026 11:53 AM

HP Recommended

Hi @cc2410 

 

Welcome to the HP Support Community.

 

Thank you for posting your query.

 

The Datto RMM icon you’re seeing in your taskbar is not part of HP, Microsoft Office, or Windows itself. It comes from Datto Remote Monitoring and Management (RMM) — software used by IT service providers or company IT departments to remotely monitor, update, and support computers.

 

If you didn’t authorize remote management, it’s unusual. It may have been installed, and you should decide whether you want it there.

 

Take care and have an amazing day!

I'm an HP Employee.


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3 REPLIES 3

‎04-04-2026 11:53 AM

HP Recommended

Hi @cc2410 

 

Welcome to the HP Support Community.

 

Thank you for posting your query.

 

The Datto RMM icon you’re seeing in your taskbar is not part of HP, Microsoft Office, or Windows itself. It comes from Datto Remote Monitoring and Management (RMM) — software used by IT service providers or company IT departments to remotely monitor, update, and support computers.

 

If you didn’t authorize remote management, it’s unusual. It may have been installed, and you should decide whether you want it there.

 

Take care and have an amazing day!

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

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1 person found this reply helpful
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‎04-04-2026 05:27 PM

HP Recommended

Thank you very much for your assistance and advice, I shall delete the software off my Laptop shortly

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‎04-06-2026 02:17 PM

HP Recommended

Hi,

 

A huge thank you for marking this post as the 'Accepted Solution'! We're thrilled that we could help resolve your issue. 

 

If you have any more questions or need further assistance, please don't hesitate to ask. We're here to help! 

 

Thanks again for your confirmation, and we wish you an amazing day ahead! 

 

Kuroi_Kenshi

Best Regards,

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


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