Deleted webcam driver, need to reinstall

[Ravipandey]

My device is hp laptop (Windows 11). I deleted the inbuilt webcam driver by mistake and now the webcam won't work.

The camera driver is missing from device manager so I can't reinstall driver from there.

I have already tried: a)Troubleshooting

b)Tried"scan for hardware changes"

c)Tried "Add legacy hardware"

d)Driver is not in the 'imaging devices'.

e)Tried resetting camera app.

f)Restarted the device 3-4 times.

I tried downloading driver from official hp site but i don't know which driver to download and how

Thank you.

[ub6424]

Hello @Ravipandey 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your current system configuration.

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(2) Please report your results

[Ravipandey]

OS Name:  Microsoft Windows 11 Home Single Windows

Version:10.0.22621 Build 22621

System Model:  HP laptop 15s-gr0xxx

System SKU: 21X34PA#ACJ

Processor:AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx, 2100 Mhz, 4Core(s), 8 Logical Processor(s)

BIOS version/date:Insyde F.31, 16-06-2022

[Ravipandey]

OS Name:Microsoft Windows 11 Home Single Language
Version:10.0.22621 Build 22621

System Model: HP Laptop 15s-gr0xxx

System SKU: 21X34PA#ACJ

Processor: AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx, 2100 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date: Insyde F.31, 16-06-2022

[Ravipandey]

[ub6424]

Hello @Ravipandey 

(1) Download and install from Microsoft Apps Store

HP PC Hardware Diagnostics Windows

(2) Run <HP Diagnostics for Windows>

- Perform <all> tests

(3) Please report your results ( error messages, take pictures )

( if serial number, device id, UUID, System Board CT Number is displayed, please blur )

[Ravipandey]

Run test option is not available for component test

[ub6424]

Hello @Ravipandey 

(1) Download and install

HP Universal Camera Driver

2021.0.19041.14 Rev.A

60.6 MB

Sep 30, 2021

Download

(2) Reboot Windows

(3) Please report your results

[Ravipandey]

This  pops up on installing what 

should  I do

[ub6424]

Hello @Ravipandey 

Maybe the software tries to detect the camera and where there is none it probably doesn't go on.